Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Privacy Policy

The Prime Circle (“we”, “us”, “our”) is committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA) of Singapore.

1. Information We Collect

1.1. Personal Data

 

  • Name
  • Email address
  • Phone number
  • Parent/guardian information
  • Child’s academic level

1.2. Usage Data

 

  • Pages visited
  • Time spent on site
  • Device and browser type
  • Referral links

2. How We Collect Information

We collect data through:

 

  • Website forms (Enrolment, Contact, WhatsApp links)
  • WhatsApp conversations
  • Direct enquiries
  • Cookies and analytics tools

3. How We Use Your Information

We use the collected data for:

 

  • Responding to enquiries
  • Sending Formula Sheets
  • Providing class information and schedules
  • Tuition enrolment and follow-up
  • Improving our website and customer experience
  • Marketing or promotional messages (only with consent)

4. WhatsApp Communications

By clicking WhatsApp links on our website, you agree that:

 

  • You initiate communication with us voluntarily
  • Your message may be used for follow-up advice or enrolment
  • We may respond with tuition details, promotions, or resources

We do not share WhatsApp chat data with third-party marketers.

5. Disclosure of Information

We do not sell or rent your personal data.

Your data may only be shared when necessary:

 

  • With tutors or staff to support your enquiry
  • When required by Singapore law
  • With payment providers (if applicable)

6. Data Protection & Security

We take reasonable precautions to protect your personal data, but w

cannot guarantee:

  • The absolute security of any data transmitted online
  • The prevention of all cyber threats

Use of the website is at your own risk.

7. Retention of Data

We retain your personal data only as long as necessary for:

 

  • Providing tuition services
  • Administrative records
  • Legal compliance

You may request data deletion at any time.

8. Cookies

Our website may use cookies for:

 

  • Improving site experience
  • Analytics
  • Loading speed optimisation

You may disable cookies in your browser settings.

9. Your Rights (PDPA Singapore)

You have the right to:

 

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent for marketing
  • Request deletion of your data

Contact: contact@theprimecircleacademy.com

10. Updates to Privacy Policy

We may update this Privacy Policy at any time.
Changes take effect when posted on the website.

11. Contact Us

For questions about privacy or data use:


contact@theprimecircleacademy.com

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